🔍Choosing placement
No site looks the same to another - that’s why we offer customization on where you can place the button on your site
1. Head over to the "Placement" card
On the “Content” tab of a project’s page, the “Placement” card is located next to the “Design” card.
2. Choose placement mode
We offer 3 different placement mode depending on your use case.
3. Edit placement settings
3.A - Automatic placement
Select a position for your button from our list, and we’ll take care of the rest.
3.B - Manual placement
When you select “Manual” placement, you will get the option to define on where to place your button. When using this option, the button will render inside the HTML element with the ID of what you written in the “Container’s ID” input.
In this example, when the page loads, the feedback button will be rendered inside the HTML element with the ID “feedbackButtonWrapper”. We recommend to go with div
as the wrapper element.
3.C - Hidden placement
Under this mode, the button will not be visible. This option is for users who wish to create their own feedback button. In this scenario, you can activate the button’s functionality by calling this public method "openUserHelpButton" from the windows interface. Below is a sample code using Javascript:
After selecting your preferred placement, you are one step closing in adding the feedback button into your site. Refer to the next guide on how to do so.
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