🔍Choosing placement
No site looks the same to another - that’s why we offer customization on where you can place the button on your site
Last updated
No site looks the same to another - that’s why we offer customization on where you can place the button on your site
Last updated
On the “Content” tab of a project’s page, the “Placement” card is located next to the “Design” card.
We offer 3 different placement mode depending on your use case.
Automatic
Place your feedback button at pre-defined positions of your site (ex: bottom right, bottom left, top right, top left)
Manual
You can decide where to render the button. Refer to the “Manual” placement guide below for further information.
Hidden
The button will not be visible. However, the function will still be operational.
Select a position for your button from our list, and we’ll take care of the rest.
When you select “Manual” placement, you will get the option to define on where to place your button. When using this option, the button will render inside the HTML element with the ID of what you written in the “Container’s ID” input.
In this example, when the page loads, the feedback button will be rendered inside the HTML element with the ID “feedbackButtonWrapper”. We recommend to go with div
as the wrapper element.
Under this mode, the button will not be visible. This option is for users who wish to create their own feedback button. In this scenario, you can activate the button’s functionality by calling this public method "openUserHelpButton" from the windows interface. Below is a sample code using Javascript:
After selecting your preferred placement, you are one step closing in adding the feedback button into your site. Refer to the next guide on how to do so.